Refund Return Policy

📜 Shootesy Refund & Return Policy

Nothing scary, just the formal stuff 🙂

This policy explains how refunds are processed and how returns are handled for rented equipment.

1. Refund Process

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• Eligible refunds will be processed to the original mode of payment within 7–10 working days.

  
  

• Transaction or payment gateway fees (if any) are non-refundable.

  
  

2. Equipment Rentals – Returns & Security Deposit

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• A refundable security deposit is charged at the time of booking.

  
  

• The deposit will be refunded within 3–5 working days after safe return of equipment (subject to inspection).

  
  

• Any damage, loss, or late return charges will be deducted before refund.

  
  

• Equipment must be returned in the same condition as received.

  
  

3. Non-Refundable Situations

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Refunds will not apply in the following cases:

• No-shows on the day of service or rental.

  
  

• Services/equipment canceled due to reasons beyond Shootesy’s control (weather conditions, government restrictions, etc.).

  
  

• Customized or special services booked on request (non-standard services).

  
  

• Last-minute cancellations that fall outside the permitted cancellation window.

  
  

4. Late Returns

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• Delay in returning equipment beyond the agreed time will attract additional rental charges as per hourly/daily rates.

  
  

5. Contact for Refunds & Returns

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For refund or return-related queries, please contact us:

📧 Email:contact@shootesy.com

📞 Phone: +91 99676 70662